The customer thought they were getting a new email program .... until they were shown what Lotus Notes could do
Mat Newman 8 March 2012 01:11:22 AMThis one straight out of the "I didn't know we could do that" box.
The customer thought they were simply getting a replacement for Outlook. So there's Exchange and Outlook busted. Then their SOE document was copied and pasted into a Notes database which immediately made the content available to Notes, HTTP Browsers and mobile clients, there's Word busted. And why does the name of the document creator show up with a green 'on-line' icon? Oh, there's Lync busted. Then they needed a solution to host their web site, there went IIS. Then they needed to be able to transfer large files outside of their organisation, there went IIS and FTP thanks to Declan Lynch's FileSendr from OpenNTF. Then they needed a file management solution beyond what a file share and VPN could provide - Oh! Connections entitlement in 8.5.3 anyone! - there went Windows, IIS, and Sharepoint. Then they needed a Database that had outgrown an Excel Spreadsheet (too unwieldy) and Access (not scalable enough) which was imported straight into Lotus Notes in a blink of an eye. Then they discovered they could improve the performance of their ESX by running light-weight operating systems in the guest servers by replacing them with open source. Oh and what will Lotus Notes servers (Domino) run on...
Then they realised that Lotus Notes live text could recognise information and link directly to that content from their (Microsoft SQL Server Based) Accounting package. Finally, they took a good hard look at what it cost them every year for a Word Processor, Spreadsheet and Presentation editor.
At that point the customer realised that changing to IBM Lotus Notes and Domino was not just a good decision, it was a stroke of brilliance!
Outlook, Word, Excel, Powerpoint, Access, Windows, Exchange, Windows, Sharepoint, Windows, Lync, Windows, IIS, Windows, FTP, Windows, SMTP, Windows ...
So many are ready to categorise IBM Lotus Notes as 'just' email. So was this customer, who; thought they were getting email ... until they were shown what Lotus Notes could do.